My Miles Journey
Airport and cabin guides
Practical steps for turning card points into calmer airport hours, from lounge dining to cabin upgrades. Check each program's rules before you travel.
In the terminal
Lounge access, dining credits, and upgrade requests each work differently. Know what applies to your card and booking.
Free upgrades
Upgrades with points depend on fare class eligibility and standby priority rules. Confirm your booking qualifies before you rely on the option.
Free food
Lounge access and airline meal credits can cover a long layover meal. Check whether your terminal and program include dining before you arrive.
Before you fly
Make sure your cardholder privileges are attached to your reservation so the benefit shows at the lounge or gate desk.
Before flight day
01
Add your loyalty and program numbers to the booking so benefits attach correctly.
02
Activate any lounge or dining enrollment ahead of time, since same-day sign-up is not always possible.
03
Check that your fare class and seat type qualify for the upgrade or priority you plan to request.
04
Save confirmation emails and rule pages so you can show the benefit if a desk agent questions it.